A taxonomy of difficult physician-patient interactions.
A taxonomy of troublesome physician-patient interactions helps learners classify what goes wrong during an interview and then remedy the problem in order to obtain reliable symptom data. This framework permits an orderly approach to interactions that often become laden with emotion and also emphasizes the use of specific skills to acquire accurate and precise medical information. Like most systems of classification in medicine, this one is a mixed bag of nosology; although based on the needs of learners, it is arbitrary and imperfect and will change as new knowledge is integrated.
Block
M R
MR
Division of Family Medicine, University of Pittsburgh School of Medicine, PA 15261.
Coulehan
J L
JL
D002965:Classification; D006801:Humans; D010817:Physician-Patient Relations