title: Angry patients, troublesome staff: creative ways to deal with conflict.
authors.forename: P
authors.initials: P
authors.lastname: Glaser
authors.forename: S
authors.initials: S
authors.lastname: Glaser
mesh_terms: D003220:Conflict, Psychological; D003797:Dental Staff; D003812:Dentist-Patient Relations; D006801:Humans; D007400:Interprofessional Relations; D010559:Personnel Management