Managing complexity in health care settings.
Health care settings are becoming ever more complex. With this increased complexity, however, people often become less clear about their responsibilities and accountability. In this article, the authors discuss the process of responsibility charting and illustrate how it can be used to clarify the roles of the many different people whose work may be affected by the implementation of new programs and procedures. Responsibility charting is a structured process for establishing sound patterns of communications and collaboration over time.
D003142:Communication; D003659:Decision Making, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration; D006126:Group Processes; D006739:Hospital Administration; D006801:Humans; D008722:Methods; D009936:Organizational Innovation; D014187:Transportation of Patients