Measuring quality in ambulatory care nursing.
Ambulatory care is a rapidly growing sector of health care that presents both a challenge and an opportunity for nursing administration. This article presents a quality assurance model that can be used to define and measure quality in ambulatory nursing services. Evaluation factors, tools, and methods are described. This program was designed and could be replicated by a nurse manager and staff at the unit level.
D000553:Ambulatory Care / Q000592:standards*; D003258:Consumer Behavior; D006040:Goals; D006801:Humans; D008396:Maryland; D008962:Models, Theoretical; D009731:Nursing Audit / Q000379:methods*; D009732:Nursing Care / Q000592:standards*; D010044:Outpatient Clinics, Hospital; D010561:Personnel Staffing and Scheduling / Q000592:standards; D011785:Quality Assurance, Health Care; D000078329:Workforce