Building excellence through competition. The team concept.
To increase staff productivity, an innovative program that provides a monetary incentive was developed. By increasing productivity through competition, the Team Concept Program quantifiably measures nursing documentation, attendance at both work and educational programs, and patient satisfaction. The author describes this program, which is enhancing patient care, demonstrating cost savings, and increasing employee satisfaction.
D000041:Absenteeism; D001291:Attitude of Health Personnel; D003163:Competitive Behavior; D003258:Consumer Behavior; D004282:Documentation; D004509:Education, Nursing, Continuing; D006744:Hospital Bed Capacity, 100 to 299; D006801:Humans; D009741:Nursing Staff, Hospital / Q000592:standards*; D009746:Nursing, Team / Q000592:standards*; D010414:Pennsylvania; D011787:Quality of Health Care