title: Assessing quality in the "soft services".
authors: Hospital Administration Services, Ontario Hospital Association, Don Mills.
authors: C
authors: C
authors: Wilson
mesh_terms: D002170:Canada; D002604:Chaplaincy Service, Hospital / Q000592:standards; D003376:Counseling / Q000592:standards*; D005069:Evaluation Studies as Topic; D006778:Hospitals, Psychiatric / Q000592:standards*; D006801:Humans; D008605:Mental Health Services / Q000592:standards; D010043:Outcome and Process Assessment, Health Care; D011785:Quality Assurance, Health Care / Q000379:methods*; D012948:Social Work Department, Hospital / Q000592:standards