title: Using feedback and evaluation effectively in clinical supervision. Model for interaction characteristics and strategies.
abstract: Feedback and evaluation are both integral parts of daily communications that supervisors and instructors use to help employees and students learn and grow. The purpose of this article is to provide guidelines for the effective use of feedback and evaluation in the supervision and performance assessment of students and staff therapists and assistants. I define feedback and evaluation and give examples of their uses. Reactions of students and staff to feedback and evaluation are identified. Carkhuff's phases of helping are described and integrated in a model with interaction characteristics and strategies that supervisors and instructors use when giving feedback and evaluation. I describe and suggest applications of the model for using feedback and evaluation to facilitate the development of independent and competent physical therapists and assistants.
mesh_terms: D003142:Communication; D005246:Feedback; D006801:Humans; D026741:Physical Therapy Modalities / Q000193:education; D012647:Self-Assessment