Patients tell HMO what is wrong so management can do what is right.
D003142:Communication; D003258:Consumer Behavior; D004526:Efficiency; D005381:Financing, Organized; D006279:Health Maintenance Organizations; D006739:Hospital Administration; D007348:Insurance, Health; D008318:Malpractice; D008505:Medical Staff, Hospital; D008910:Minnesota; D010380:Peer Review; D013997:Time Factors