title: Why prospective outpatients fail to make or keep appointments.
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D003156:Community Mental Health Services; D005260:Female; D006801:Humans; D008297:Male; D010044:Outpatient Clinics, Hospital / Q000706:statistics & numerical data*; D012017:Referral and Consultation; D012737:Sex Factors; D013689:Telephone