Developing a QA plan for hospital-based education departments.
The educational QA plan and report provided better definition of the educator's role in a hospital setting; clearer understanding of relationships between QA professionals and management; more realistic goals and objectives reflecting the education department's capabilities; better communication and documentation of the education department's accomplishments including the rationale behind all decisions and actions; increased accountability for the educator, manager, and QA professional; and a mechanism for receiving and distributing problem referrals.
D004494:Education Department, Hospital / Q000458:organization & administration / Q000592:standards*; D004650:Employee Performance Appraisal; D006748:Hospital Departments / Q000592:standards*; D007087:Illinois; D010559:Personnel Management; D011361:Professional Competence; D011785:Quality Assurance, Health Care