[Regular anonymous patient interrogations in a large polyclinic--a guiding instrument for increasing the quality of care].
D003258:Consumer Behavior / Q000592:standards*; D003695:Delivery of Health Care / Q000592:standards*; D005859:Germany, East; D006801:Humans; D011785:Quality Assurance, Health Care / Q000639:trends*
Regelmässige anonyme Patientenbefragungen in einer Grosspoliklinik--ein Leitungsinstrument zur Erhöhung der Betreuungsqualität.