Clients as evaluators in child protective services.
To alert agencies to be more responsive to the needs of clients and to apply limited resources to the most effective areas of service, the authors devised and tested a standardized interview for use with protective services clients. Results show the type and extent of improvements effected by agencies, service gaps, and client satisfaction.
D002648:Child; D002649:Child Abuse / Q000517:prevention & control*; D002668:Child Rearing; D002669:Child Welfare; D003258:Consumer Behavior; D005500:Follow-Up Studies; D006801:Humans; D012017:Referral and Consultation; D012931:Social Environment; D014481:United States