title: Clients as evaluators in child protective services.
abstract: To alert agencies to be more responsive to the needs of clients and to apply limited resources to the most effective areas of service, the authors devised and tested a standardized interview for use with protective services clients. Results show the type and extent of improvements effected by agencies, service gaps, and client satisfaction.
mesh_terms: D002648:Child; D002649:Child Abuse / Q000517:prevention & control*; D002668:Child Rearing; D002669:Child Welfare; D003258:Consumer Behavior; D005500:Follow-Up Studies; D006801:Humans; D012017:Referral and Consultation; D012931:Social Environment; D014481:United States