"Exit, Voice, and Loyalty:" further reflections and a survey of recent contributions.
Three years after publication of Exit, Voice, and Loyalty: Responses to Decline in firms, Organizations, and States, Professor Hirschman was called upon to extend his consideration of uses of economic modes of reasoning to dissect political phenomena. The exit-voice framework is extended in connection with the search for optimal ways of organizing public services--from the State itself to day care, to the British National Health Service. These little-known further reflections are reprinted as a service to the increasing number of students of exit-voice themes in health services.
D003256:Community Participation / Q000191:economics*; D003258:Consumer Behavior / Q000191:economics; D003362:Cost-Benefit Analysis; D005060:Europe; D006077:Government Agencies / Q000458:organization & administration; D006801:Humans; D011057:Politics; D011639:Public Opinion; D011640:Public Policy; D012189:Retrospective Studies; D014481:United States; D014505:Urban Population