[Managing of complaints in nursing homes].
D000368:Aged; D003258:Consumer Behavior; D005190:Family; D006801:Humans; D009426:Netherlands; D009735:Nursing Homes / Q000458:organization & administration* / Q000592:standards; D010344:Patient Advocacy; D011785:Quality Assurance, Health Care
Klachtenbehandeling in verpleeghuizen.