title: HCFA's watchdog for beneficiaries clarifies complexities.
abstract: Barney Sellers, the director of the new Office of Beneficiary Services, talks about his goals and hopes for helping Medicare and Medicaid beneficiaries better understand and shape the federal government's most complex programs.
mesh_terms: D003258:Consumer Behavior; D049673:History, 20th Century; D007342:Insurance Benefits; D008484:Medicaid; D006278:Medicare; D010344:Patient Advocacy; D014481:United States; D014483:United States Dept. of Health and Human Services / Q000458:organization & administration*