[Length of hospitalization and quality of care in a department of pediatrics. An approach to the parents' point of view (author's transl)].
159 sets of questions answered immediately after discharge by parents of children hospitalized in a department of specialized pediatrics were analysed in order to appreciate how families experience the multiple factors involved in the relation between quality of care and length of hospitalization. The minor importance of the "housekeeping" parameters seems to be related to the fact that families consider them as evident. On the contrary, the relation between hospital staff and parents is privileged by the families : therefore, the quality of hospitalization goes far beyond technical efficiency or financial cost and must include material and psychological factors that are considered as essential by hospitalized children and their families.
D002648:Child; D002673:Child, Hospitalized; D002675:Child, Preschool; D006748:Hospital Departments / Q000592:standards*; D006801:Humans; D007223:Infant; D007902:Length of Stay; D010290:Parents; D010297:Paris; D010372:Pediatrics; D011368:Professional-Family Relations; D011787:Quality of Health Care; D011795:Surveys and Questionnaires
Durée de séjour hospitalier et qualité des soins en pédiatrie. Une approche du point de vue des parents.