Program ensures better treatment for patients.
Training program for all employees with patient contact has improved patients' view of the hospital itself and has employees more aware of their contributions to the hospital.
D001291:Attitude of Health Personnel; D003479:Curriculum; D006272:Health Facility Environment; D006784:Hospitals, Teaching / Q000458:organization & administration; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D008923:Missouri; D010564:Personnel, Hospital / Q000193:education*; D011369:Professional-Patient Relations