title: Program ensures better treatment for patients.
abstract: Training program for all employees with patient contact has improved patients' view of the hospital itself and has employees more aware of their contributions to the hospital.
mesh_terms: D001291:Attitude of Health Personnel; D003479:Curriculum; D006272:Health Facility Environment; D006784:Hospitals, Teaching / Q000458:organization & administration; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration*; D008923:Missouri; D010564:Personnel, Hospital / Q000193:education*; D011369:Professional-Patient Relations