The selection of paraprofessional telephone counselors using the California Psychological Inventory.
Comparing groups of 36 veteran telephone counselors with 36 matched age and sex control subjects on the CPI revealed substantial differences on a number of scales. Subsequent development of weighted formulae via regression analysis led to very accurate predictions as to which individuals were telephone counselors or controls. Various cutoff scores and their uses are discussed.
D000293:Adolescent; D000328:Adult; D000488:Allied Health Personnel; D003376:Counseling; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D011581:Psychological Tests; D013689:Telephone