title: Training staff to provide a continence helpline.
abstract: Incontinence is still a taboo subject with many people suffering in silence. A telephone helpline can encourage people to make contact with health professionals, but those running the helpline must be appropriately trained. Essential ingredients for a training session include assessment of prior knowledge, a clear overall aim and learning objectives, an environment condusive to learning, involvement of the learners and feedback from them.
mesh_terms: D003376:Counseling / Q000193:education*; D005242:Fecal Incontinence / Q000517:prevention & control*; D005260:Female; D007722:Health Knowledge, Attitudes, Practice; D006282:Health Personnel / Q000193:education* / Q000523:psychology; D015277:Hotlines; D006801:Humans; D008297:Male; D014549:Urinary Incontinence / Q000517:prevention & control*