What do people expect from their doctors?
Surprisingly few people seem to worry about the technical competence of doctors. What they worry about is their doctor's ability to understand the patient as a person and provide the right guidance. Financial, legal or managerial techniques seem powerless to ensure that this demand is met. The solution should be sought within the medical profession itself.
Boland
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D002983:Clinical Competence; D006801:Humans; D010361:Patients / Q000523:psychology*; D010819:Physician's Role; D010817:Physician-Patient Relations; D011639:Public Opinion; D011787:Quality of Health Care