title: Enhancing patient care: case management and critical pathways.
abstract: This paper describes the processes involved in case management and in developing critical pathways as a mechanism to improve customer focused care. Critical pathways can be used to manage the care of patients in settings as varied as acute care hospitals, tertiary care facilities and primary health care areas. Advantages and disadvantages of case management and the critical pathways method of management are outlined from a nursing perspective.
authors.forename: B
authors.initials: B
authors.lastname: Newman
mesh_terms: D019090:Case Management / Q000458:organization & administration*; D019091:Critical Pathways; D006801:Humans; D007587:Job Description; D009730:Nursing Assessment; D009737:Nursing Records; D010347:Patient Care Planning; D018802:Patient-Centered Care / Q000458:organization & administration*