Implementing patient-focused care: success indicators for measuring satisfaction.
Using success indicators to regularly survey patients, families, physicians, and staff, you can monitor the acceptance of a new Patient-Focused Care model. Unit-specific and hospital-wide data reveals problems and successes, and it offers a concrete scale on which you can judge how successful the transition is at any stage.
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D006801:Humans; D016294:Models, Nursing; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*