title: Management perspectives. On occasion, we get complaints about the care in our unit.
authors.forename: M
authors.initials: M
authors.lastname: Robnett
mesh_terms: D006757:Hospital Units / Q000458:organization & administration; D006801:Humans; D009718:Nurse Administrators; D009732:Nursing Care / Q000592:standards*; D011368:Professional-Family Relations