Winning relationships through customer service: initial contact.
First impressions last, and can have an impact on all future contact with a new patient. By using each initial contact with a new patient to begin building a strong relationship, a practice can be positioned for success. This article explores relationship building techniques.
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D003812:Dentist-Patient Relations; D006801:Humans; D008389:Marketing of Health Services; D010685:Philosophy, Dental; D011215:Practice Management, Dental