Priority setting in case management based on need and risk.
The Long-Term Care Program of the Capital Regional District, Victoria, British Columbia, experienced increasing demands for service and corresponding pressures on community case managers. A priority setting tool was developed and implemented as a means of prioritizing new intakes. This tool represents a shift toward a broader scope of practice in which both client need and risk are measured. Priorities based on these scores have streamlined current case management practice and helped to ensure that newly referred individuals are seen in a consistent and timely manner.
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D019090:Case Management / Q000458:organization & administration*; D015577:Geriatric Assessment; D006292:Health Priorities; D006301:Health Services Needs and Demand; D006302:Health Services Research; D006801:Humans; D008134:Long-Term Care / Q000458:organization & administration*; D009730:Nursing Assessment; D009737:Nursing Records; D010347:Patient Care Planning; D012017:Referral and Consultation; D018570:Risk Assessment