Quality assurance in a nursing home.
The private nursing home sector must be accountable to its consumers and staff. This article describes an initiative to canvas the views of residents' next of kin and care staff as a basis for quality assurance mechanisms. The authors describe the process, its results and the changes in care provision which have been brought about.
Meek
J
J
Gopee
N
N
D001291:Attitude of Health Personnel; D001294:Attitude to Health; D005190:Family / Q000523:psychology; D006801:Humans; D009735:Nursing Homes / Q000458:organization & administration*; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D011795:Surveys and Questionnaires