title: A systematic approach to finding answers over the Internet.
abstract: New users often are surprised at how chaotic the Internet appears. They have heard so much about it and then find that it is a jumble of menus and resources. Even so, it is possible to find answers to reference questions on the Internet. This paper outlines a method for doing so. The method involves five steps: gather information and tools, learn the terminology, assemble a manual, write a strategy, and make bookmarks. The paper offers medical reference scenarios that illustrate how to search a database, find a program, find a document, and telnet to another site on the Internet.
authors.affiliation: Savitt Medical Library, University of Nevada School of Medicine, Reno 89557-0046, USA.
authors.forename: L A
authors.initials: LA
authors.lastname: Potter
mesh_terms: D003195:Computer Communication Networks / Q000458:organization & administration; D003200:Computer User Training / Q000379:methods*; D007993:Libraries, Medical; D007999:Library Services / Q000458:organization & administration*; D008370:Manuals as Topic; D009862:Online Systems; D012984:Software; D009626:Terminology as Topic