Improving staff nurse conflict resolution skills.
As health care organizations restructure their organizations based on a team-managed philosophy, staff nurses will need new skills to function successfully in this type of environment. Specifically, staff nurses will need improved conflict resolution skills. Training and nurse managers' modeling of effective resolution techniques are key elements in developing improved conflict resolution skills among staff nurses.
Baker
K M
KM
D003220:Conflict, Psychological; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating; D009740:Nursing Staff / Q000193:education / Q000523:psychology*; D009745:Nursing, Supervisory