Enhancing multicultural harmony: ten actions for managers.
Health-care managers have a responsibility to create harmony within the workforce, increasingly a culturally diverse group. Suggestions offered by the literature for actions a manager can take to deal effectively with cultural diversity may not agree with employee perspectives on this issue. This article introduces a quasi-experimental evaluation method that may be used as introductory work for research in multicultural-workfoce management. This major challenge for health care in the next decade is second in importance only to health-care reform.
Davis
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D003299:Cooperative Behavior; D003466:Cultural Characteristics; D005260:Female; D006801:Humans; D007400:Interprofessional Relations; D008297:Male; D009745:Nursing, Supervisory / Q000458:organization & administration*; D010559:Personnel Management / Q000379:methods*