title: The service model.
authors.forename: D W
authors.initials: DW
authors.lastname: Chambers
mesh_terms: D003812:Dentist-Patient Relations; D006801:Humans; D008962:Models, Theoretical; D017060:Patient Satisfaction; D011215:Practice Management, Dental; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care