title: Recognizing and managing the difficult patient.
abstract: Expectations, history, attitudes, biases and experiences are part of the dentist-patient relationship. How dentists manage these within themselves and within the delicate, complex dentist-patient relationship is the difference between a stressful day at the office and a satisfying dental experience for everyone involved.
authors.affiliation: Tufts University School of Medicine and Emerson College, Boston, Massachusetts, USA.
authors.forename: P A
authors.initials: PA
authors.lastname: Cohen
mesh_terms: D003729:Dental Care / Q000523:psychology*; D003812:Dentist-Patient Relations; D006801:Humans; D010342:Patient Acceptance of Health Care