Redesigning patient care delivery: being at the bleeding edge!
Processes for total quality management, redesigning of patient care delivery and differentiated practice in nursing were developed and implemented simultaneously on two nursing units. This article describes the activities of the steering team and three work groups through the first nine months of implementation.
Wenzel
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D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D011367:Professional Staff Committees / Q000458:organization & administration; D017749:Total Quality Management / Q000458:organization & administration*