title: Theory, quality, and economy: a winning combination.
abstract: To meet quality and cost outcomes, a psychiatric hospital used a combination of strategies based on leadership and system theories. Leadership approaches included credibility, vision, positive self-regard, and communication. Systems initiatives included using reinforcing and balancing feedback loops and shifting the burden structures. This integration of theory, quality, and economy proved to be a winning combination.
authors.affiliation: Norman and Ida Stone Institute of Psychiatry, Northwestern Memorial Hospital, Chicago, IL, USA.
authors.forename: J K
authors.initials: JK
authors.lastname: Bultema
mesh_terms: D002641:Chicago; D003142:Communication; D006778:Hospitals, Psychiatric; D006801:Humans; D007857:Leadership; D017146:Models, Organizational; D008960:Models, Psychological; D009718:Nurse Administrators / Q000458:organization & administration / Q000523:psychology / Q000592:standards*; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D009936:Organizational Innovation; D010043:Outcome and Process Assessment, Health Care; D012649:Self Concept