Job satisfaction and morale of nurses in NHS trusts.
In April 1991 the Daphne Heald Research Unit at the Royal College of Nursing (RCN) started a three-year research project to assess the job satisfaction of nurses working in the community. This took place against a backdrop of considerable change in the organisation and funding of community health care. Initially four NHS Trusts participated, one withdrew after the first year. A measure of job satisfaction was administered to the entire community nursing and practice nursing workforce in each area. The response rate varied from 74% (year 1) to 54% (year 2). Differences in satisfaction were detected between trusts, different groups of nurse and over time. Some nurses added comments to their questionnaire, voicing concerns over uncertainty, paperwork and a perceived change in ethos within their organisations. Trust managers interviewed as part of the study spoke of their strategies for local implementation of the national changes.
Traynor
M G
MG
D018166:Health Care Reform; D006801:Humans; D007588:Job Satisfaction; D009013:Morale; D009740:Nursing Staff / Q000523:psychology*; D013222:State Medicine; D011795:Surveys and Questionnaires; D006113:United Kingdom