title: Service redesign through the continuum of care: a total quality improvement approach.
authors.forename: W L
authors.initials: WL
authors.lastname: Graham
authors.forename: P
authors.initials: P
authors.lastname: Jensen
authors.forename: A A
authors.initials: AA
authors.lastname: Stevenson
mesh_terms: D003266:Continuity of Patient Care; D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D009718:Nurse Administrators; D017060:Patient Satisfaction; D017749:Total Quality Management