Cultural diversity and conflict in the health care workplace.
Cultural diversity issues affect the health care workplace and nursing practice. The Lowenstein-Glanville conflict model can be used for assessing and intervening in racial and status conflict in hospital settings. Implications for nursing practice include recognizing that cultural diversity will continue to grow in the health care workplace. Nurses must increase sensitivity, become aware of cultural nuances and issues, and make cultural assessment a routine part of their assessment and planning, not only for patient care, but also with their co-workers and subordinates.
Lowenstein
A J
AJ
Glanville
C
C
D003220:Conflict, Psychological; D003466:Cultural Characteristics; D006801:Humans; D007400:Interprofessional Relations; D008960:Models, Psychological; D009726:Nurses / Q000523:psychology*; D017132:Workplace