Service redesign through the continuum of care: a total quality improvement approach.
Graham
W L
WL
Jensen
P
P
Stevenson
A A
AA
D003266:Continuity of Patient Care; D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D009718:Nurse Administrators; D017060:Patient Satisfaction; D017749:Total Quality Management