title: Building cultural competence into consumer satisfaction.
authors.forename: A
authors.initials: A
authors.lastname: Bushy
mesh_terms: D003469:Culture; D006298:Health Services Administration; D006801:Humans; D008962:Models, Theoretical; D009718:Nurse Administrators; D009739:Nursing Services / Q000458:organization & administration*; D009740:Nursing Staff; D017060:Patient Satisfaction