title: Benchmarking hospital-based technical services. Interview by John Hanpeter.
authors.forename: G J
authors.initials: GJ
authors.lastname: Gordon
authors.forename: T J
authors.initials: TJ
authors.lastname: Bauld
authors.forename: S
authors.initials: S
authors.lastname: Friedman
mesh_terms: D001698:Biomedical Engineering / Q000458:organization & administration / Q000592:standards*; D003258:Consumer Behavior; D003625:Data Collection; D004465:Economic Competition; D017598:Efficiency, Organizational; D008284:Maintenance and Engineering, Hospital / Q000458:organization & administration / Q000592:standards*; D013677:Medical Laboratory Science / Q000592:standards*; D016730:Program Development / Q000379:methods; D011786:Quality Control; D014481:United States