Assessing the responsiveness of health services to ethnic minorities of color.
Ethnic minorities of color are disadvantaged on most indicators of health and wellness, yet, health services have not been adequately responsive to this group's needs. This paper explores the improvement of health services for this population by discussing common criteria for the assessment of responsiveness: availability, accessibility, and acceptability. Illustrative examples drawn from different ethnic minority groups will be utilized in the discussion of assessment criteria and ideas for cultural responsiveness highlighted.
Mokuau
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University of Hawaii at Manoa, School of Social Work, Honolulu 96822, USA.
Fong
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D044383:Black People; D003466:Cultural Characteristics; D006297:Health Services Accessibility / Q000639:trends*; D006301:Health Services Needs and Demand / Q000639:trends*; D006801:Humans; D008913:Minority Groups; D010342:Patient Acceptance of Health Care; D012945:Social Values; D014481:United States; D001741:Black or African American