title: Derbyshire thirteen working together.
abstract: A group of 13 practices from Derbyshire saw the QDAs as a chance to improve upon their total service quality. Working in groups, and with their FHSA, they succeeded in improving their service and empowering their practice teams.
authors.forename: J
authors.initials: J
authors.lastname: Hickey
mesh_terms: D000328:Adult; D004739:England; D006801:Humans; D017060:Patient Satisfaction; D010380:Peer Review; D011215:Practice Management, Dental / Q000458:organization & administration; D011369:Professional-Patient Relations; D017749:Total Quality Management / Q000379:methods / Q000458:organization & administration