Analyzing job demands and coping techniques.
Surviving the stressful days nurses encounter in today's health-care environment involves sophisticated coping skills. This qualitative study found nurses responded with the use of "I" or "they" approaches to stressful situations. Nursing leaders are offered strategies for identifying and relating to these two groups of staff.
Petermann
B A
BA
Springer
P
P
Farnsworth
J
J
D000223:Adaptation, Psychological; D002055:Burnout, Professional / Q000517:prevention & control / Q000523:psychology*; D006801:Humans; D009741:Nursing Staff, Hospital / Q000523:psychology*; D009745:Nursing, Supervisory; D016526:Workload