Successful selection of the case manager.
What are the factors necessary to consider when selecting the case manager role? This article presents a fresh perspective on selection practices necessary to successfully fill this pivotal position. Expected role outcomes, required knowledge, skill, and values; and key staff to involve in the process provide a framework to assist the nurse leader to establish case management to succeed from the start.
Smith
M
M
Spinella
J L
JL
D006801:Humans; D008329:Managed Care Programs; D009745:Nursing, Supervisory; D010560:Personnel Selection