Tackling hospital costs and delays.
Continually improving processes rather than undertaking projects with temporary problem-solving methods achieves total-quality-control services. Nine delay categories used in a 4-year audit determined reasons for service delivery delays on two cardiology units. As a result, patient length of stay and resource consumption decreased and quality of patient care was enhanced.
Van Tassel
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DeSantis
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D016507:Cardiology Service, Hospital / Q000191:economics / Q000592:standards*; D006739:Hospital Administration / Q000592:standards; D017721:Hospital Costs; D006801:Humans; D007902:Length of Stay; D008330:Management Audit; D017749:Total Quality Management