title: The effect of channeling on home care utilization and satisfaction with care.
abstract: This study examined the relationship between participation in two home and community-based long-term care case management interventions (collectively known as the Channeling demonstration), use of formal in-home care, and satisfaction with care. Maximum likelihood estimation techniques were used to analyze the National Long-Term Care Demonstration data set. It was hypothesized that participation in the two Channeling interventions would indirectly (rather than directly) enhance satisfaction by operating through the increased use of formal in-home care. However, both Channeling models were found to have favorable direct and indirect effects on patient satisfaction.
authors.affiliation: Cecil G. Sheps Center for Health Services Research, University of North Carolina at Chapel Hill 29599-7590, USA.
authors.forename: D J
authors.initials: DJ
authors.lastname: Rabiner
authors.forename: E
authors.initials: E
authors.lastname: Mutran
authors.forename: S C
authors.initials: SC
authors.lastname: Stearns
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D003153:Community Health Services / Q000191:economics / Q000592:standards*; D005260:Female; D006302:Health Services Research / Q000379:methods; D006699:Home Care Services / Q000592:standards / Q000706:statistics & numerical data*; D006801:Humans; D016013:Likelihood Functions; D008134:Long-Term Care / Q000191:economics / Q000592:standards*; D008297:Male; D017146:Models, Organizational; D010347:Patient Care Planning; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D010865:Pilot Projects; D015397:Program Evaluation; D014481:United States