title: Development of a consumer satisfaction survey tool for a nurse-managed community health center.
abstract: The authors describe a group project in a graduate nursing course in which the students developed a consumer satisfaction survey tool for use in an academic nursing center. Included in this article are a description of the project inception, course objectives, group collaboration, review of the literature, and tool development. The completed tool and recommendations are included.
authors.forename: C J
authors.initials: CJ
authors.lastname: Wilson
authors.forename: P S
authors.initials: PS
authors.lastname: Kupina
authors.forename: P J
authors.initials: PJ
authors.lastname: Pedersen
authors.forename: M A
authors.initials: MA
authors.lastname: Prignano
authors.forename: S C
authors.initials: SC
authors.lastname: Knoblauch
mesh_terms: D003151:Community Health Centers / Q000592:standards*; D003625:Data Collection; D006801:Humans; D009732:Nursing Care / Q000592:standards*; D017060:Patient Satisfaction