Informed consent. Communication problems: a patient's view.
In this paper, the author gives a personal account of how healthcare professionals' communication skills can contribute to confusion and fear in patients undergoing major treatment. She discusses why it is important for nursing staff to act as patient advocates and provide consistent information that is easily understood and that the patient can share with a relative or carer.
Jarman
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D003142:Communication; D006801:Humans; D007258:Informed Consent; D008297:Male; D009723:Nurse-Patient Relations; D010344:Patient Advocacy; D010360:Patient Transfer; D011368:Professional-Family Relations