title: Enhancing a quality culture by managing verbal abuse.
authors.forename: H A
authors.initials: HA
authors.lastname: Bush
authors.forename: M
authors.initials: M
authors.lastname: Gilland
mesh_terms: D006270:Health Facility Administrators; D006801:Humans; D007400:Interprofessional Relations; D011785:Quality Assurance, Health Care; D012919:Social Behavior