The impact of a wireless telecommunication system on time efficiency.
With the increased acuity of patients and the resultant complexity of care required, effective and efficient communication among patients, nurses, and physicians is a critical variable in patient outcomes. In recognition of the need for rapid communication between health professionals, University Hospital in Denver, Colorado, instituted a wireless telecommunication system on two medical-surgical nursing units. Evaluation research of this innovation in practice revealed a significant time savings by both nurses and clerical staff members. This time savings translates into improved patient care because skilled personnel have more time available for direct patient care.
Spurck
P A
PA
University Hospital, Denver, Colorado, USA.
Mohr
M L
ML
Seroka
A M
AM
Stoner
M
M
D003120:Colorado; D004526:Efficiency; D006747:Hospital Communication Systems; D006785:Hospitals, University; D006801:Humans; D015403:Nursing Evaluation Research; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D013685:Telecommunications; D013689:Telephone; D017748:Time Management; D013996:Time and Motion Studies