TQM in action ... the experience of a nursing documentation project team.
This is the second article in a two-part series that describes the implementation of TQM at the Jewish Home of Rochester, New York, a 362 bed long term care facility. The first article gave an overview of the implementation process in the organization. This article describes the work of one of the initial project teams.
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D006801:Humans; D017146:Models, Organizational; D009737:Nursing Records / Q000592:standards*; D011367:Professional Staff Committees; D016730:Program Development; D012866:Skilled Nursing Facilities; D017749:Total Quality Management / Q000458:organization & administration*