Improving asthma documentation in a paediatric emergency department.
OBJECTIVE
To improve documentation for children presenting to the Emergency Department (ED) of The Children's Hospital with acute asthma.


METHODS
In phase I, the documentation process was analysed using a standard total quality management (TQM) approach to identify specific problems leading to poor documentation. Fifty-two medical records of children presenting over a 3 week period were reviewed for nursing and medical documentation. A set of minimum criteria, consistent with the Paediatric Asthma Management Plan, were established for documentation by both medical and nursing staff. Following dissemination and education, compliance with documentation was evaluated and compared to an asthma survey performed in the ED in 1991. In phase II, a specific proforma for medical assessment was developed and 80 medical records of children presenting over a 3 week period were reviewed. Fifty-two (65%) with completed proformas were evaluated. The outcome measure was the documentation rate for minimum criteria established by TQM process.


RESULTS
In phase I, nursing compliance with documentation ranged from 46% for signs of respiratory distress to 83% for a past history of asthma and 100% for pulse rate. Doctors were similarly poor at documenting essential elements such as severity (31%), palpable pulsus paradoxus (29%), the child's usual doctor (46%) and follow-up arrangements (21-56%). In phase II, the documentation of the severity of acute asthma (42%) and of the child's usual doctor (42%) remained poor but there were statistically significant improvements in documentation of interval medications, palpable pulsus paradoxus, respiratory rate, pre-treatment oximetry, education, follow-up arrangements and communication letters.


CONCLUSIONS
The process of TQM has proved valuable in improving some aspects of documentation of children presenting to ED with acute asthma. It remains to be shown whether improved documentation will result in improved outcome.
Teo
S
S
Children's Hospital, Camperdown, New South Wales, Australia.
Hanson
R
R
Van Asperen
P
P
Giles
H
H
Fasher
B
B
Davis
A M
AM
Kristidis
P
P
D001249:Asthma; D002648:Child; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D005568:Forms and Records Control / Q000379:methods; D006776:Hospitals, Pediatric / Q000458:organization & administration; D006801:Humans; D008499:Medical Records / Q000592:standards*; D016730:Program Development / Q000379:methods*; D013192:Staff Development; D017749:Total Quality Management