Tracking of reports and workload through the Quality Assurance Unit.
In summary, this documentation has aided the QA Unit in several ways. First, it has created a method for documenting and establishing the need for additional QA personnel as workload increases. Second, it serves as a tool for evaluating the individual performance of the QA Auditors. Third, it documents the individual reports as to when they were received and released by QA, forming a chain of custody for the reports.
Pinnell
L J
LJ
Pharmakon Research International, Inc., Waverly, Pennsylvania 18471.
D004282:Documentation; D005568:Forms and Records Control / Q000379:methods*; D007753:Laboratories / Q000458:organization & administration*; D008330:Management Audit / Q000379:methods*; D011786:Quality Control; D016526:Workload / Q000592:standards*