title: [Degree of satisfaction in the users of the Central Institute of the Clinical Hospital-PAMB for the care received].
abstract: Through a sample of 1346 ambulatory patients, correspondent to the 3% monthly attendance of the ICHC/PAMB in the first semester of 1992, the authors report the degree of satisfaction of the population assisted. The survey reveals the performance of the multiple professionals as well as the evaluation of the ambulatory facilities regarding signs, hygiene and general organization of services, etc. The parameters, specially those concerning the health professionals, demonstrate that its concept the patients of the ICHC-PAMB is considered good.
authors: Instituto Central do Hospital das Clínicas, Facultade de Medicina, Universidade de São Paulo.
authors: C R
authors: CR
authors: Rampazzo
authors: N
authors: N
authors: Gait
authors: Y C
authors: YC
authors: Baxter
mesh_terms: D000293:Adolescent; D000328:Adult; D000367:Age Factors; D000368:Aged; D001938:Brazil; D004522:Educational Status; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D017063:Outcome Assessment, Health Care; D010044:Outpatient Clinics, Hospital; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires
vernacular_title: Avaliação do grau de satisfação dos usuários do I.C.H.C.-PAMB com relação ao atendimento prestado.