title: A survey of job stress and job satisfaction among DSAs in the north-west of England.
abstract: This study was a survey of job stress and job satisfaction among DSAs in general practice in the north-west of England during 1993. The results suggest that severe overall job stress and dissatisfaction were not prevalent but do present an important problem for a minority. The chief sources of stress are ranked. Those which caused moderate to severe stress were: running behind time, feeling under-valued by the dentist and handling difficult patients. Those experiencing greater stress outside work were more likely to report stress within it. Having a regular staff meeting, an annual salary review and a clear job description were associated with significantly less job stress.
authors.affiliation: Department of Oral Health and Development, University Dental Hospital, Manchester.
authors.forename: R C
authors.initials: RC
authors.lastname: Craven
authors.forename: A S
authors.initials: AS
authors.lastname: Blinkhorn
authors.forename: C
authors.initials: C
authors.lastname: Roberts
mesh_terms: D000328:Adult; D003430:Cross-Sectional Studies; D003726:Dental Assistants / Q000523:psychology*; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D010349:Patient Compliance; D010559:Personnel Management; D011215:Practice Management, Dental; D012494:Sampling Studies; D018709:Statistics, Nonparametric; D013315:Stress, Psychological; D011795:Surveys and Questionnaires; D016526:Workload