title: Improving communication in imaging departments.
abstract: Patient anxiety is often increased by poor communication from health-care staff. This paper describes an initiative in a radiology department to improve patients' knowledge of the nature of any investigations, before and during attendance at the department, using a combination of written and verbal explanations.
authors.forename: B
authors.initials: B
authors.lastname: Macpherson
authors.forename: H
authors.initials: H
authors.lastname: Gormlie
mesh_terms: D003142:Communication; D006801:Humans; D008962:Models, Theoretical; D010353:Patient Education as Topic; D011872:Radiology Department, Hospital