[To establish confidential relationship between physician and patient: how should be in future?].
Nearly 10 years have passed since I was hospitalized for two months to have a surgery of the Ano-Rectum. Meantime, suffering from severe physical pain at the early postoperative days followed by various anxieties throughout the time of hospitalization, I could see and learn that daily warm talks and kind behaviors of the nurses and doctors in charge were very impressive. The doctor's adequate and precise explanation on the disease and surgical procedure to be selected was quite understandable and also agreeable for me. Then, I could have a firm confidence in all treatments of the doctor. Fortunately, I could return to the routine work as a surgeon without much difficulties after surgery. Recently, I have been appointed as the director of the hospital which is now under replacement to improve the system and design of the ward. In this chance, I am doing my best to modify the system and design as much as possible by considering and reflecting all needs and desires of the patients, some of which are originated from my own experiences as a patient 10 years ago.
Kawakami
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Shinnittetsu Muroran General Hospital, Japan.
D003219:Confidentiality; D006749:Hospital Design and Construction; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations