Improving communication in imaging departments.
Patient anxiety is often increased by poor communication from health-care staff. This paper describes an initiative in a radiology department to improve patients' knowledge of the nature of any investigations, before and during attendance at the department, using a combination of written and verbal explanations.
Macpherson
B
B
Gormlie
H
H
D003142:Communication; D006801:Humans; D008962:Models, Theoretical; D010353:Patient Education as Topic; D011872:Radiology Department, Hospital