Application of total quality management to unit-based quality assessment and improvement.
The paradigm is shifting in health care. The current emphasis is on total quality management (TQM). The authors describe a model, Quality in Daily Work (QIDW), which may be used to assist in the implementation of TQM at the unit level. QIDW is patterned after Juran's Trilogy of quality planning, quality control, and quality improvement.
Recker
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Bellin Hospital, Green Bay, WI.
Oie
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D006757:Hospital Units / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D017146:Models, Organizational; D009937:Organizational Objectives; D010934:Planning Techniques; D011340:Problem Solving; D016730:Program Development; D011786:Quality Control; D012107:Research Design; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States