[Survey on information provided to hospitalized patients at a monographic center].
To assess the information of patients, eight interviewers surveyed simultaneously 103 of the 130 in patients of a monographic (Urology and Nephrology) Hospital. Answers to the 10 questions can be grouped in: a) Physician identification: 72% identified the visiting physician and 61% knew his/her name; b) Information about disease: 94% declared to be informed and thought information was adequate (92%) and understandable (83%); c) Information about procedures or interventions had been given to 82% and not given to 18% of them. 43% had been inquired their opinion about treatment; d) Information to relatives had been given to 97% of patients surveyed, although 16% couldn't recall who gave it. The level of information in our Center is similar to others reported, but two aspects could be improved: 1) identification of all members of the team and 2) increasing patient participation in decision making. The need of the knowledge by the patient of the Hospitals hierarchy should be defined.
Batista
J E
JE
Servicio de Urología, Fundación Puigvert, Barcelona.
Isábal
H
H
Macià
N
N
Palou
A
A
D006801:Humans; D007255:Information Services; D010361:Patients / Q000523:psychology*; D011795:Surveys and Questionnaires
Encuesta sobre información a los pacientes hospitalizados en un centro monográfico.