Total quality management implementation in home care agencies. Common questions and answers.
Practically oriented administrators are looking to quality experts to simplify the implementation of total quality management (TQM) in home care agencies. The author focuses on six questions commonly asked by home care administrators as they introduce TQM. She provides practical information on how to get started with a TQM initiative and how to facilitate a return on the investment by promoting results.
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D018574:Home Care Agencies / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D007318:Inservice Training / Q000592:standards; D008332:Management Quality Circles; D017146:Models, Organizational; D017749:Total Quality Management / Q000458:organization & administration*