HIV/AIDS clients' satisfaction with selected aspects of clinic nursing services.
The authors report findings from a semistructured interview study of a random sample of adult clients (N = 20) receiving care in the infectious disease clinic at a large university-affiliated state-supported teaching hospital. Clients were asked to respond to items designed to measure their satisfaction with nursing and social work services at the ID Clinic. Over all, the clients interviewed reported relative satisfaction with services received; however, clients offered substantive suggestions for continuing quality improvement.
Meeks-Festa
L
L
Medical College of Virginia Hospital, Richmond.
Uhle
S M
SM
Munjas
B
B
Gerszten
E
E
Creger
A
A
D000328:Adult; D002983:Clinical Competence / Q000592:standards; D005260:Female; D015658:HIV Infections / Q000451:nursing* / Q000523:psychology*; D006302:Health Services Research; D006801:Humans; D008297:Male; D009732:Nursing Care / Q000523:psychology*; D010044:Outpatient Clinics, Hospital / Q000592:standards*; D017060:Patient Satisfaction; D012947:Social Work / Q000592:standards; D017749:Total Quality Management