Using a computerized patient record to reengineer an outpatient clinic.
By employing process flow analysis and work redesign techniques during the design and implementation of a computerized patient record in the pediatric outpatient clinics at the University of Virginia Health Sciences Center, we have developed a database of clinical observations while simultaneously shortening the time that patients spend waiting in the pediatric clinics and decreasing the number of support staff employed within the clinics.
Borowitz
S M
SM
University of Virginia Health Sciences Center, Charlottesville 22908.
D000555:Ambulatory Care Information Systems; D001071:Appointments and Schedules; D016288:Computer Terminals; D016208:Databases, Factual; D006751:Hospital Information Systems; D006785:Hospitals, University; D006801:Humans; D007114:Immunization / Q000706:statistics & numerical data; D016347:Medical Records Systems, Computerized; D010044:Outpatient Clinics, Hospital / Q000458:organization & administration*; D010343:Patient Admission; D014584:User-Computer Interface; D014768:Virginia