An interview with Moira Kelly. Interview by Patricia Patterson Hines.
The cardiac intensive care unit at the UCLA Medical Center was recently involved in a work restructuring process that included the introduction of patient care partners for professional nurses, and the redesign of select core processes, such as documentation. Moira Kelly, RN, a staff nurse on the unit, describes the challenges and rewards of work restructuring, including the relationship between the nursing professionals and the patient care partners.
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D003325:Coronary Care Units / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology; D009936:Organizational Innovation; D010348:Patient Care Team / Q000458:organization & administration*; D014941:Work Simplification