title: From reengineering to service integration.
authors.forename: M
authors.initials: M
authors.lastname: Moss
mesh_terms: D003363:Cost Control; D006754:Hospital Restructuring; D009741:Nursing Staff, Hospital / Q000458:organization & administration; D009936:Organizational Innovation; D013503:Surgery Department, Hospital / Q000191:economics / Q000458:organization & administration*