Risk communication: how to answer tough patient questions.
Patients are asking: Can I catch AIDS in your office? Should I have my mercury fillings replaced? Are my children in danger from fluoridated water? If X-rays are so safe, why do you leave the room when you take them? Strategies for addressing these and other tough patient questions are discussed.
Wright
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R
Wright Communications, Evanston, Ill. 60201.
D003142:Communication; D003812:Dentist-Patient Relations; D006801:Humans; D010353:Patient Education as Topic / Q000379:methods*; D010358:Patient Participation; D017060:Patient Satisfaction; D012307:Risk Factors; D012449:Safety