title: To re-engineer or not to re-engineer: a prescription for success.
authors.affiliation: H. John Heinz III School of Public Policy and Management, Carnegie Mellon University, Pittsburgh, PA 15213-3890.
authors.forename: A R
authors.initials: AR
authors.lastname: Whitman
mesh_terms: D010607:Pharmacy Service, Hospital / Q000458:organization & administration*; D017749:Total Quality Management