title: Telephone communication when the patient is deaf or hard-of-hearing.
abstract: Newly developed technology and specially trained operators offer physicians and deaf or hard-of-hearing patients several options for communicating by telephone. This article discusses communication equipment, implications and benefits of direct physician/patient communication, removal of communication barriers, and confidentiality.
authors.affiliation: Telecommunications Access Program (TAM), Maryland Department of General Services, Baltimore.
authors.forename: W J
authors.initials: WJ
authors.lastname: Mann
mesh_terms: D003143:Communication Devices for People with Disabilities; D003638:Deafness; D006311:Hearing Disorders; D034381:Hearing Loss; D006801:Humans; D010817:Physician-Patient Relations; D013689:Telephone