title: Evaluation of a quality assessment manual: effectiveness in a quality assurance program.
abstract: 1. An occupational health quality assessment manual was evaluated to judge its effectiveness as part of an overall quality assurance program. 2. The first step in the evaluation process examined standards; the second step determined measurable process criteria. 3. A quality assessment evaluation should promote accountability among care providers and clarify standards and criteria.
authors.forename: A M
authors.initials: AM
authors.lastname: Walen
mesh_terms: D005069:Evaluation Studies as Topic; D006801:Humans; D008370:Manuals as Topic / Q000592:standards*; D009786:Occupational Health Services; D011785:Quality Assurance, Health Care