title: Learning to listen. Interview by Lynn Eaton.
authors.forename: B
authors.initials: B
authors.lastname: Hanley
authors.forename: J
authors.initials: J
authors.lastname: Leat
mesh_terms: D006801:Humans; D009741:Nursing Staff, Hospital; D010344:Patient Advocacy; D012308:Risk Management; D013222:State Medicine / Q000592:standards; D006113:United Kingdom