title: Service agreements: clarifying departmental patient-focused care systems.
authors.forename: C C
authors.initials: CC
authors.lastname: Lindstrom
authors.forename: B
authors.initials: B
authors.lastname: Ciribinski
authors.forename: D
authors.initials: D
authors.lastname: Smith
authors.forename: L I
authors.initials: LI
authors.lastname: Hilton
mesh_terms: D004282:Documentation; D006739:Hospital Administration; D006801:Humans; D011369:Professional-Patient Relations