title: Critical incident technique: a clarification.
authors.affiliation: Faculty of Nursing, University of Calgary, Alberta, Canada.
authors.forename: N K
authors.initials: NK
authors.lastname: Grant
authors.forename: M
authors.initials: M
authors.lastname: Reimer
authors.forename: N
authors.initials: N
authors.lastname: Hrycak
mesh_terms: D006801:Humans; D009732:Nursing Care / Q000523:psychology / Q000592:standards*; D015403:Nursing Evaluation Research / Q000379:methods*; D017060:Patient Satisfaction; D011787:Quality of Health Care