A day surgery patient telephone follow-up survey.
Day surgery units must increase their workload while still providing a quality service. Patients' ratings of pain control, comfort and satisfaction with the service have implications both ethically and for purchaser/provider contracts. Telephoning patients after surgery provides evidence of good practice or the need for its revision.
Hawkshaw
D
D
D000556:Ambulatory Surgical Procedures; D005500:Follow-Up Studies; D006801:Humans; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D013689:Telephone