title: Quality health care.
abstract: Despite a long history in industry, the principles and methods of continuous improvement are new to medicine. Continuous improvement led to a 73% drop in the number of inadequate cervical smears in a large urban health center.
authors.affiliation: Case Western Reserve University, Cleveland, Ohio.
authors.forename: L A
authors.initials: LA
authors.lastname: Headrick
authors.forename: D
authors.initials: D
authors.lastname: Neuhauser
mesh_terms: D011787:Quality of Health Care / Q000639:trends*; D014481:United States