title: Putting the case for the nurse. Handling and avoiding clinical negligence claims.
abstract: Claims for clinical negligence against nursing and medical staff can be a daunting prospect for those involved. This article provides practical advice on situations where nurses may become involved and actions that should be taken when a serious, potentially litigative incident occurs. It also recommends how nurses can avoid claims by handling patients' complaints satisfactorily.
authors.forename: E J
authors.initials: EJ
authors.lastname: Chapman
authors.forename: D
authors.initials: D
authors.lastname: Mason
mesh_terms: D003675:Defensive Medicine; D006801:Humans; D008318:Malpractice / Q000331:legislation & jurisprudence; D009732:Nursing Care / Q000523:psychology* / Q000592:standards*; D017060:Patient Satisfaction; D006113:United Kingdom