title: Four strategies for keeping patients satisfied.
authors.affiliation: College of Nursing, Arizona State University, Tempe.
authors.forename: C O
authors.initials: CO
authors.lastname: Long
authors.forename: D S
authors.initials: DS
authors.lastname: Greeneich
mesh_terms: D001291:Attitude of Health Personnel; D006801:Humans; D009723:Nurse-Patient Relations; D009726:Nurses / Q000523:psychology; D009730:Nursing Assessment; D009732:Nursing Care / Q000592:standards*; D009738:Nursing Service, Hospital / Q000592:standards; D017060:Patient Satisfaction