title: Active listening: a key to effective communication.
authors.affiliation: Center for Pharmacy Management and Research, University of Tennessee College of Pharmacy, Memphis.
authors.forename: Q M
authors.initials: QM
authors.lastname: Srnka
authors.forename: M R
authors.initials: MR
authors.lastname: Ryan
mesh_terms: D001288:Attention; D003142:Communication; D006309:Hearing; D006801:Humans; D010595:Pharmacists