The role of activity-related groups in assessing workload in the accident and emergency department.
Workload of the Accident & Emergency (A&E) Department at Barnet General Hospital was studied over a 1-year period. All new patients were divided into Activity-Related Groups (ARGs). Doctor work hours, for the year, were calculated utilizing the ARGs. This provided an estimate of the minimum required staffing level. ARGs are a potentially useful tool in auditing workload of individual doctors and the department as a whole.
Crone
P W
PW
Accident & Emergency Department, Barnet General Hospital, Herts.
Whitlock
M R
MR
D004636:Emergency Service, Hospital / Q000458:organization & administration / Q000706:statistics & numerical data*; D004739:England; D006801:Humans; D010562:Personnel Staffing and Scheduling Information Systems; D011446:Prospective Studies; D013996:Time and Motion Studies; D014600:Utilization Review / Q000458:organization & administration*; D016526:Workload / Q000706:statistics & numerical data*