title: Evaluating new ways of managing quality: an interview with Stephen M. Shortell and Jim O'Brien. Interview by Alan B. Cohen.
authors.forename: S M
authors.initials: SM
authors.lastname: Shortell
authors.forename: J
authors.initials: J
authors.lastname: O'Brien
mesh_terms: D004059:Diffusion of Innovation; D005069:Evaluation Studies as Topic; D017408:Guidelines as Topic; D006302:Health Services Research; D006739:Hospital Administration / Q000592:standards*; D006742:Hospital Bed Capacity; D015279:Organizational Culture; D017749:Total Quality Management / Q000458:organization & administration*