title: Building TQM into nursing management.
abstract: Total quality management (TQM) is a management philosophy that addresses problems currently faced by health care, specifically reducing costs while improving quality of services. As hospital administrators embrace this new management style, nurse executives and managers will be challenged to implement TQM. Building TQM into nursing management will improve quality and reduce costs while meeting the needs of health care customers.
authors.forename: M L
authors.initials: ML
authors.lastname: Masters
authors.forename: R J
authors.initials: RJ
authors.lastname: Masters
mesh_terms: D017048:Health Care Costs; D006801:Humans; D009718:Nurse Administrators; D009745:Nursing, Supervisory / Q000458:organization & administration*; D009937:Organizational Objectives; D011787:Quality of Health Care; D017749:Total Quality Management / Q000458:organization & administration*