title: The use of guidelines to reduce costs and improve quality: a perspective from the insurers.
abstract: The natural concern is the abuse of guidelines--most commonly, from using them as rules, either applying them incorrectly or attempting to micromanage care through them. Both corporate customers and insurers are greatly concerned about these issues and have policies to avoid such abuse.
authors.affiliation: Travelers Insurance Company, Hartford, Connecticut.
authors.forename: F W
authors.initials: FW
authors.lastname: Tingley
mesh_terms: D003363:Cost Control / Q000331:legislation & jurisprudence; D005544:Forecasting; D017048:Health Care Costs / Q000331:legislation & jurisprudence*; D006801:Humans; D007345:Insurance Claim Review / Q000191:economics / Q000331:legislation & jurisprudence; D007348:Insurance, Health / Q000191:economics / Q000331:legislation & jurisprudence*; D008329:Managed Care Programs / Q000191:economics / Q000331:legislation & jurisprudence; D017410:Practice Guidelines as Topic; D011785:Quality Assurance, Health Care / Q000191:economics / Q000331:legislation & jurisprudence*; D014481:United States