Confrontation: methods and skills.
By identifying personal "hot buttons," nurse managers gain insight into the reasons they avoid problems or use inappropriate confrontation techniques. Through appropriate guidelines, successful confrontation can resolve conflicts and improve communication.
Jones
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D003220:Conflict, Psychological; D006801:Humans; D007400:Interprofessional Relations; D009718:Nurse Administrators; D009745:Nursing, Supervisory / Q000458:organization & administration*; D010559:Personnel Management / Q000379:methods