Resolving conflict in a multicultural nursing department.
As a result of the turn toward recruitment from overseas in the 1980s, various challenges must be met and obstacles overcome to achieve harmony among multicultural staffs. A program was implemented to address volatile multicultural issues as part of the Nursing Incentive Reimbursement Award project in New Jersey. Nurses who participated in this sensitive program gave positive feedback, generally reporting that awareness was raised and collegial relationships improved. Specific interventions for dealing with a multicultural staff are offered.
Martin
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K
Wimberley
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O'Keefe
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K
D003220:Conflict, Psychological; D003469:Culture; D006746:Hospital Bed Capacity, 500 and over; D006784:Hospitals, Teaching / Q000458:organization & administration; D006801:Humans; D009515:New Jersey; D009738:Nursing Service, Hospital / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000523:psychology*; D012681:Sensitivity Training Groups / Q000458:organization & administration; D000078329:Workforce