title: Developing a patient measurement system for the future: an interview with Eugene C. Nelson.
abstract: In this interview, Eugene C. Nelson, provides organizations with a systematic strategy for tying feedback on patient needs and expectations to ongoing performance improvement efforts. He also takes a look at the future and provides organizations with a glimpse of what to expect in the next five years.
authors.forename: E C
authors.initials: EC
authors.lastname: Nelson
mesh_terms: D005544:Forecasting; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D007256:Information Systems; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration / Q000639:trends; D017060:Patient Satisfaction; D016730:Program Development; D014481:United States