Managing the perceptions of patient wait time.
Patients' perception of waiting time in the dental office can greatly affect their satisfaction of service. Traditional approaches to managing patient perceptions of wait time are discussed, and some new strategies are explored.
Minden
N J
NJ
University of Florida College of Dentistry, Department of Community Dentistry, Gainesville 32610.
D001071:Appointments and Schedules; D003812:Dentist-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D011215:Practice Management, Dental; D017748:Time Management; D013998:Time Perception