title: Administrative and operational responsibilities in contract management.
abstract: Frequently, chief financial officers or marketing executives negotiate contracts that are difficult if not impossible to implement. In addition, those parties responsible for implementing contracts are often unaware of the terms. Formal verbal and written communications within a health care organization will minimize consumer (payer and patient) displeasure, as well as alleviate internal frustration and stress.
authors.affiliation: Ernst & Young, West Region Los Angeles Health Care Practice.
authors.forename: L T
authors.initials: LT
authors.lastname: McAuley
mesh_terms: D003142:Communication; D003284:Contract Services / Q000458:organization & administration*; D006748:Hospital Departments / Q000458:organization & administration*; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration*; D014481:United States; D014600:Utilization Review