title: Use of a telephone advice line in an accident and emergency department.
authors.affiliation: Accident and Emergency Department, Peterborough District Hospital, Cambridgeshire.
authors.forename: C V
authors.initials: CV
authors.lastname: Egleston
authors.forename: H C
authors.initials: HC
authors.lastname: Kelly
authors.forename: A R
authors.initials: AR
authors.lastname: Cope
mesh_terms: D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D002648:Child; D002675:Child, Preschool; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D004739:England; D005260:Female; D015277:Hotlines / Q000706:statistics & numerical data*; D006801:Humans; D007223:Infant; D007255:Information Services / Q000706:statistics & numerical data*; D008297:Male; D008875:Middle Aged; D017060:Patient Satisfaction; D011787:Quality of Health Care