title: The effective use of consultants.
abstract: Successful consultation between nurse administrators and management consultants requires developing a good working relationship and effectively managing the consultation process. The authors describe a four-phase consultation process from the perspective of both the manager and the consultant, identifying the critical steps and behaviors at each phase that promote a successful consultation.
authors.affiliation: Creative Resources Group, Lake Oswego, Oregon.
authors.forename: M C
authors.initials: MC
authors.lastname: Berger
authors.forename: L N
authors.initials: LN
authors.lastname: Ray
authors.forename: V
authors.initials: V
authors.lastname: Del Togno-Armanasco
mesh_terms: D003253:Consultants; D003625:Data Collection; D006040:Goals; D006801:Humans; D007400:Interprofessional Relations; D009718:Nurse Administrators; D012017:Referral and Consultation