The effective use of consultants.
Successful consultation between nurse administrators and management consultants requires developing a good working relationship and effectively managing the consultation process. The authors describe a four-phase consultation process from the perspective of both the manager and the consultant, identifying the critical steps and behaviors at each phase that promote a successful consultation.
Berger
M C
MC
Creative Resources Group, Lake Oswego, Oregon.
Ray
L N
LN
Del Togno-Armanasco
V
V
D003253:Consultants; D003625:Data Collection; D006040:Goals; D006801:Humans; D007400:Interprofessional Relations; D009718:Nurse Administrators; D012017:Referral and Consultation