title: "Exit" and "voice" in the Italian National Health Service.
authors.affiliation: Centro di Ricerche Sanitario-Ospedaliere, Universita Cattolica, Milano, Italy.
authors.forename: S
authors.initials: S
authors.lastname: Sterpi
mesh_terms: D005102:Health Expenditures; D006291:Health Policy; D006296:Health Services / Q000191:economics; D006298:Health Services Administration; D006801:Humans; D007558:Italy