Effective communication: a powerful risk management tool.
Physicians can employ communication techniques to improve patient diagnoses, outcomes, and satisfaction and ultimately to decrease their risk of malpractice suit. The skills outlined in this article form the basis of the Miles Program for Physician-Patient Communication of which the author is a participant.
Husserl
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Home Dialysis Programs, Ochsner Medical Institutions, New Orleans, LA 70121.
D003142:Communication; D004645:Empathy; D006801:Humans; D010349:Patient Compliance; D010353:Patient Education as Topic; D010817:Physician-Patient Relations