Continuous quality improvement. Improving quality in your home care organization.
Total commitment to quality is an important factor in dealing with the competitive market and ensuring future survival. This article details the implementation of a continuous quality improvement program in one home care organization and examines initiation, implementation, and acceleration of the program over a period of just 16 months. It also illustrates how the same organization monitors clinical activities through quality assessment.
Bohnet
N L
NL
Home Health Services Foundation, Inc., Butler, PA.
Ilcyn
J
J
Milanovich
P S
PS
Ream
M A
MA
Wright
K
K
D003365:Costs and Cost Analysis; D006699:Home Care Services / Q000458:organization & administration / Q000592:standards*; D006801:Humans; D008332:Management Quality Circles; D017146:Models, Organizational; D011785:Quality Assurance, Health Care / Q000191:economics / Q000458:organization & administration*