title: Home health care agencies: what constitutes success?
abstract: Dramatic changes in the health care delivery system have produced a highly competitive environment for home health agencies. This study examined the characteristics perceived to be present in successful home health agencies. The results reflect both similarities and differences from studies of successful hospitals and businesses.
authors.forename: P A
authors.initials: PA
authors.lastname: Cloonan
authors.forename: B M
authors.initials: BM
authors.lastname: Brodie
mesh_terms: D004465:Economic Competition; D006302:Health Services Research; D006699:Home Care Services / Q000191:economics / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D008389:Marketing of Health Services; D011787:Quality of Health Care; D014768:Virginia