A TQM involvement plan.
We present the plan used to change our 35-bed medical treatment facility to a Deming Total Quality Improvement environment. This was successfully intermeshed with the military hierarchical chain of command and has resulted in a paradigm shift in the least amount of time within the facility. We present this plan, its steps for implementation, and our Quality Council organization so that similar military medical units may learn from our experience.
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HQ USAF SGH, Bolling AFB, DC 20332.
D006743:Hospital Bed Capacity, under 100; D006772:Hospitals, Military / Q000592:standards*; D006801:Humans; D008332:Management Quality Circles; D017146:Models, Organizational; D009505:Nevada; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D012107:Research Design; D014481:United States