Implementing a managed care framework through care maps.
Managed care frameworks are a viable approach to quality improvement initiatives. The author discusses one hospital's experience with care maps as the tool used to implement managed care. A patient care guide for open heart surgery patients is used to illustrate patient and family involvement in care.
Cardiac Care/Telemetry Services, Saint Joseph Hospital, Lexington, KY.
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Hampton
D006348:Cardiac Surgical Procedures / Q000451:nursing; D002985:Clinical Protocols; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D007629:Kentucky; D008329:Managed Care Programs / Q000458:organization & administration* / Q000592:standards; D010043:Outcome and Process Assessment, Health Care / Q000458:organization & administration / Q000592:standards*; D010347:Patient Care Planning / Q000458:organization & administration* / Q000592:standards; D010348:Patient Care Team / Q000458:organization & administration; D010353:Patient Education as Topic