Campaign '92: three more years!
Creative planning and well-executed graphics produced an upbeat approach to preparing staff for a JCAHO accreditation visit. Five humorous and highly visible strategies were used in a coordinated eight-week "campaign." Not only did the institution "pass the test" but there was a consensus among staff nurses that they had felt comfortable, confident and in control during interviews with the JCAHO surveyor.
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Whitener
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Cook
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Stout
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Cox
D000068:Accreditation / Q000458:organization & administration*; D005085:Exhibitions as Topic; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D008923:Missouri; D009738:Nursing Service, Hospital / Q000458:organization & administration / Q000592:standards*; D010934:Planning Techniques