Breaking the cycle of aggression.
The continuous quality improvement literature has taught us that it is important to test out theories about the cause of a problem before generating solutions to the problem. The project described in this article illustrates the value of this systematic analysis as it applies to decreasing injuries related to aggressive actions of patients.
Gage
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Victoria Hospital, London, Ontario, Canada.
Kingdom
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D000223:Adaptation, Psychological; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D017144:Focus Groups; D006801:Humans; D008875:Middle Aged; D008960:Models, Psychological; D009723:Nurse-Patient Relations; D009740:Nursing Staff / Q000193:education* / Q000523:psychology; D009936:Organizational Innovation; D016730:Program Development; D015397:Program Evaluation; D012866:Skilled Nursing Facilities / Q000458:organization & administration*; D017749:Total Quality Management / Q000458:organization & administration; D014754:Violence / Q000517:prevention & control* / Q000523:psychology