title: A new design for the department of information services.
abstract: This paper describes the structure and function of the department of Information Services at Sacred Heart Health System in Eugene, Oregon. This department has gone through a process of reorganization. The new department design features self-directed work teams with a strong customer service orientation; a mentor role stressing staff development; and a skill-based compensation system.
authors.affiliation: Information Services Department, Sacred Heart Health System, Eugene, OR, USA.
authors.forename: M
authors.initials: M
authors.lastname: Sheehan
mesh_terms: D003195:Computer Communication Networks / Q000458:organization & administration*; D006748:Hospital Departments / Q000458:organization & administration*; D016519:Hospitals, Religious; D007255:Information Services / Q000458:organization & administration; D007324:Institutional Management Teams; D009096:Multi-Institutional Systems / Q000458:organization & administration*; D009922:Oregon; D013192:Staff Development / Q000458:organization & administration