Redesigning the RN and NA roles.
To ensure optimal utilization of RNs, the nursing care delivery system in a surgical nursing division assessed the tasks that could be delegated to ancillary personnel. Nursing assistants completed competency-based training and after six months, several positive outcomes were evident: dramatic decreases in overtime, improved patient care and increased patient and staff satisfaction.
Gould
R
R
Thompson
R
R
Rakel
B
B
Jensen
J
J
Hasselman
E
E
Young
L
L
D006801:Humans; D007587:Job Description; D009728:Nursing Assistants / Q000193:education / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D009746:Nursing, Team / Q000458:organization & administration*; D009936:Organizational Innovation; D013527:Perioperative Nursing