title: Redesigning the RN and NA roles.
abstract: To ensure optimal utilization of RNs, the nursing care delivery system in a surgical nursing division assessed the tasks that could be delegated to ancillary personnel. Nursing assistants completed competency-based training and after six months, several positive outcomes were evident: dramatic decreases in overtime, improved patient care and increased patient and staff satisfaction.
authors.forename: R
authors.initials: R
authors.lastname: Gould
authors.forename: R
authors.initials: R
authors.lastname: Thompson
authors.forename: B
authors.initials: B
authors.lastname: Rakel
authors.forename: J
authors.initials: J
authors.lastname: Jensen
authors.forename: E
authors.initials: E
authors.lastname: Hasselman
authors.forename: L
authors.initials: L
authors.lastname: Young
mesh_terms: D006801:Humans; D007587:Job Description; D009728:Nursing Assistants / Q000193:education / Q000458:organization & administration*; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D009746:Nursing, Team / Q000458:organization & administration*; D009936:Organizational Innovation; D013527:Perioperative Nursing