title: Redesigning surgical services.
abstract: As a result of changing health care reimbursement, a surgical services management team re-evaluated how to do business. Roles of the team members were revised; clinical standards and customer satisfaction also were examined.
authors.forename: S
authors.initials: S
authors.lastname: Heinzelman
mesh_terms: D006754:Hospital Restructuring / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000458:organization & administration*; D013503:Surgery Department, Hospital / Q000458:organization & administration*