The storm before the qualm.
More than half of all changes in organizations fail. But there is hope, suggests Rick Maurer, author of ¿Beyond the Wall of Resistance.¿ He says that it isn't resistance itself--since resistance is nothing more than people's need to protect themselves from harm--but how you handle it that creates the problem. Here in this exclusive excerpt, he argues that you shouldn't try to overcome resistance, but embrace it.
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D016542:Chief Executive Officers, Hospital / Q000523:psychology*; D003220:Conflict, Psychological; D006754:Hospital Restructuring; D006801:Humans; D007400:Interprofessional Relations; D009936:Organizational Innovation; D014481:United States