title: Tipping the scale back toward the patient.
authors.forename: R N
authors.initials: RN
authors.lastname: Butler
mesh_terms: D000368:Aged; D003255:Consumer Organizations; D006279:Health Maintenance Organizations / Q000592:standards; D006299:Health Services for the Aged / Q000592:standards; D006801:Humans; D010344:Patient Advocacy; D011785:Quality Assurance, Health Care