Overreacting: a manager's dilemma.
Time-proven strategies assist nurse managers to react confidently, coolly and effectively when others are overreacting. Each person is responsible for his/her own feelings. Nevertheless, managers can teach others better coping mechanisms so that overreactions are replaced with sophisticated coping strategies.
Davidhizar
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Vance
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D000223:Adaptation, Psychological; D006801:Humans; D007857:Leadership; D009718:Nurse Administrators / Q000523:psychology*; D009745:Nursing, Supervisory / Q000458:organization & administration