Why should physicians worry about patient satisfaction? Applying some of the principles used in the emergency department to hospital and office-based practices.
Sutherland
S F
SF
Department of Emergency Medicine, Medical Center of Delaware, Newark, USA.
O'Connor
R E
RE
D004636:Emergency Service, Hospital; D006801:Humans; D010358:Patient Participation; D017060:Patient Satisfaction; D010817:Physician-Patient Relations