title: Why should physicians worry about patient satisfaction? Applying some of the principles used in the emergency department to hospital and office-based practices.
authors.affiliation: Department of Emergency Medicine, Medical Center of Delaware, Newark, USA.
authors.forename: S F
authors.initials: SF
authors.lastname: Sutherland
authors.forename: R E
authors.initials: RE
authors.lastname: O'Connor
mesh_terms: D004636:Emergency Service, Hospital; D006801:Humans; D010358:Patient Participation; D017060:Patient Satisfaction; D010817:Physician-Patient Relations