title: All payer, single payer, managed care, no payer: patients' perspectives in three nations.
abstract: We present data on patients' experiences with access to and cost and quality of health services in the United States, Canada, and Germany. In general, patients report favorably about their care. U.S. respondents report more problems with access to care, even controlling for the severe problems of the uninsured. Differences in managed care versus fee-for-service plans in the United States mirror some of the problems observed in international comparisons--access to specialists and tests and waiting times for and quality of some services. Different cost containment strategies have measurable effects on patients' perspectives, particularly among patients who are sicker.
authors.affiliation: Department of Health Policy and Management, Harvard School of Public Health, Boston, USA.
authors.forename: K
authors.initials: K
authors.lastname: Donelan
authors.forename: R J
authors.initials: RJ
authors.lastname: Blendon
authors.forename: J
authors.initials: J
authors.lastname: Benson
authors.forename: R
authors.initials: R
authors.lastname: Leitman
authors.forename: H
authors.initials: H
authors.lastname: Taylor
mesh_terms: D000328:Adult; D002170:Canada; D003430:Cross-Sectional Studies; D003625:Data Collection; D003695:Delivery of Health Care / Q000458:organization & administration*; D018588:Fee-for-Service Plans; D005260:Female; D005860:Germany, West; D006801:Humans; D038622:Internationality; D008297:Male; D008329:Managed Care Programs; D008875:Middle Aged; D009313:National Health Programs / Q000458:organization & administration*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D011897:Random Allocation; D018855:Single-Payer System; D014481:United States